Indeed • 2025
the funnel for new employers had become clunky, inconsistent, and impersonal leading to flat growth (yoy).
as the ux designer supporting Identity & Onboarding, I led the north star vision and incremental A/B execution for employer-specific account creation, authentication, & onboarding. contributions included: vision & strategy, workshop facilitation, user research, a/b testing, leadership presentations, scope defining, and more.
Indeed • 2024
on Indeed's Identity (CIAM) team, we needed to reduce fraud and ensure our platform had legitimate job seekers. working closely with product, legal, engineering, twilio, client success, & content - I created a scalable experience that was implemented at the 3 most critical job seeker flows: registration, login, and apply.
Indeed • 2023
after working on Trust & Safety for 2 years, I wondered why Indeed hadn't incorporated the ubiquitous blue verified checkmark.
I hypothesized it'd foster trust across our marketplace, encouraging more connections between employers & jobseekers.
I spearheaded this 0 → 1 design initiative by visioning initial concepts, validating with user research, collaborating with engineering on trust data model, influencing teams to test, and iterating post-launch.
Indeed • 2022
on Indeed's Trust & Safety team, I was the designer for Employer Verification and Rejected Account Appeals.
I led 0 to 1 design for Email Verification, Document Verification, Government ID Verification, and Credit Card Authorization (in collaboration with product, engineering, content, research, and legal).
Microsoft • 2021
out of 100+ UMSI students, my 3 teammates and I were picked for Microsoft's Capstone project. we collaborated closely with Microsoft product and engineering stakeholders.
we successfully designed a data-driven experience that rethinks how we sell subscriptions to users and streamlines the process for finding benefits.
Indeed • 2021
providing a pair of fresh eyes, I dove into Indeed's powerful employer dashboard space and uncovered simple yet impactful improvements.
by conducting an extensive UX audit, prioritizing pain points, and validating design solutions with research, I contributed towards the team's long term vision. 2 years later, a simplified dashboard was released that built upon my design and research.
Spotify • 2020
music is my love language. after listening to frustrations of my peers, I crafted a Spotify feature to help people express themselves through music and connect with one another.
although a side project, I'm keeping this on my portfolio until I work at Spotify.
